Privacy Policy
CV. Bali Villa International (BALIVI) – balivillainternational.com
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, or make villa reservations through BALIVI.
1. Information We Collect
- Personal Information: Name, email, phone number, nationality, and other contact details provided during booking.
- Booking Information: Dates of stay, number of guests, villa preferences, and payment details.
- Technical Information: IP address, browser type, device information, and cookies when you access our website.
2. How We Use Your Information
- To process villa reservations and provide booking confirmations
- To communicate with you regarding your reservation, inquiries, or special requests
- To process payments securely
- To improve our website, services, and customer support
- To comply with legal obligations in Indonesia
3. Sharing of Information
We may share your personal data with:
- Villa Owners/Management: To confirm your booking and provide accommodation services.
- Service Providers: Such as payment processors or IT support who help us operate our business.
- Legal Authorities: When required by Indonesian law or for legal compliance.
We do not sell, rent, or trade your personal data to third parties.
4. Data Protection
- Your personal data is stored securely and accessed only by authorized staff.
- We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
5. Cookies and Tracking
- Our website may use cookies to enhance your browsing experience and improve our services.
- You can manage or disable cookies in your browser settings, but some website functions may not work properly without them.
6. Data Retention
- We retain personal data only as long as necessary for booking, legal, and business purposes.
- After this period, data will be securely deleted or anonymized.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to your data if inaccurate
- Request deletion of your data when no longer needed
- Withdraw consent for marketing communications at any time
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
- Office: BALI VILLA INTERNATIONAL, Jl. Gunung Muliawan VII/15, Denpasar, Bali – Indonesia
- Email: info@balivillainternational.com
- Reservations: +62 812-3888-9747 | +62 813-3988-0133
Effective Date: [September, 2025]
